Trendy Tots

Delivery


Delivery Information
Free Australia wide shipping on all orders over $75.00
All orders despatched next business day. We do not offer same day delivery. Most orders are delivered next business day from day that are despatched from us in Sydney.

Non Gift Box Delivery
All non gift box items are sent via Australia post. Customers can select either express or regular post during checkout. All these items are trackable on the Australia Post website (www.auspost.com.au)

Regular Post: 500g $7.50 and up to 3kg $10.70
Express Post: 500g $8.80 and up to 3kg $12.00

Please note. Some fragile items maybe sent via Registered Australia Parcel Post.

Gift Box Delivery
Our baby gift boxes are delivered via Fastway Couriers (www.fastway.com.au) or via Australia Post Express Parcel service (www.auspost.com.au).This will be at Trendy Tots discretion and also what we deem the fastest delivery option.
All orders are despatched from Sydney.

All orders to the Northern Territory, Tasmania, FNQ, South Australia and Perth are sent via Australia Post Express Parcel service.
Some country areas may also be sent via Australia Post.

Deliveries are made Monday to Friday.
Deliveries are not made on weekends or public holidays.
If an order is placed on the weekend, this will be despatched the following business day.
Once an order is despatched, Trendy Tots will send tracking details

It is preferable for gift boxes to be delivered to a home or work address.
The courier does not deliver to a PO Box number.

Due to estimated courier delivery schedules and today’s short length of hospital stay, it is advisable to have the gift boxes and baby hampers delivered to a home or business address. However, if you are wishing to send a baby gift box to a hospital, please ensure the recipient has not already been discharged (please see below for estimated delivery schedule).
If the new mum has been discharged and the gift arrives after this time we can not be held responsible and a redelivery fee will be charged.

If we have been provided with an incorrect address, a re-delivery fee may also be charged.

In the event the recipient is not home, a delivery card will be left in the mailbox with contact details to organize re-delivery with the courier company. We aren't responsible if the recipient does not respond to the calling card and the item is returned to Trendy Tots or if there are delays with re directing a parcel. If a parcel needs to be re-directed, this can take up to three business days.

We use a reputable courier company, however, occasionally there maybe delivery delays beyond our control.

Courier Delivery Schedule and Pricing*
(from dispatch date)

Area

Estimated Delivery

Estimated Cost

Sydney Metro

1 Business Day

$10.35

Central Coast, Wollongong,

Blue Mountains, Southern Tablelands, outside Sydney Metro

 

1-2 Business Days

 

$13.00

Brisbane, Gold Coast, SunshineCoast, Toowoomba, Northern NSW Coast, Melbourne, Canberra, Albury

 

 

1-2 Business Days

 

 

$13.00- $15.00

Mackay, Capricorn Coast, WideBay, Bendigo, Geelong, Adelaide

 

1-3 Business Days

 

$15.00

Cairns, Townsville, Perth, Tasmania

 

2-5 Business Days

 

$15.00

 * The above is an estimated timing after order has been despatched. 

 

If you have any questions in relation to delivery areas or costs, please don’t hesitate to contact us via phone on 0409 363554 or email sales@t-tots.com.au.